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Support

When accessing the revSPORT system for the first time, administrators are encouraged to access the revSPORT help desk as well as our own guides below. 

The revSPORT help desk can be accessed by administrators from within the revSPORT portal. When logged in, administrators can select the 'help' option in the top right-hand corner of the page. The help centre contains support articles and videos as well as a link to submit support tickets directly to revSPORT.

Getting started? 

Use this Quick Start Guide to learn the essentials and become familiar with the revSPORT system -   revSPORT Quick Start Guide 

Where can I get system support?

Raise a ticket

You can receive support directly from revSPORT via your admin portal. 
Just click on  help in the top right hand corner and click Ask for help to raise a support ticket.

revSPORT Support Guides

revSPORT has a large library of support articles that are regularly updated. You can access the support library from within your admin portal - just look for  help in the top right hand corner

Australian Sailing Guides

Check out our support guides below. 
Our guides cover the basics of the system and any sailing specific support. 

 

Contact a Club Support Officer

Our Club Support Officers (CSO) work with a range of different clubs and are a great resource regarding how other clubs get the most from the system. 
Find your local CSO
 


Have a problem that needs more attention?

Contact Australian Sailing Digital Support and we can investigate further or escalate to revSPORT. Click here to contact Digital Support

 

Australian Sailing advice and support Guides

While we work to update our support guides you can still access the original guides here

Managing your account

Update key club contacts
Adding an administrator
Checking and changing Season Rollover preferences

Season Rollover

About season rollover
Checking and changing Season Rollover preferences
Post rollover checklist

Membership

Setting up membership categories (payment classes) and registration fees
Adding custom membership fields
Adding and renewing members
Configuring the online registration form
 

Events and Courses

Setting up an event
Setting up a course
Managing course Officials (Instructors)
Manually adding an event/course registration (participant)
Marking course participants as complete
Event/course reporting
Uploading participants with an AS number to a course
Uploading participants without an AS number to a course
Releasing event/course funds
Course Participant Fees
Transferring participants between events or courses
Printing certificates

Finance and Payments

Set your portal up for online payments
Processing refunds for membership
Processing refudns for events or courses
Set up discount codes
Invoice a member
Managing invoices
Payment plans

Websites

Website set up
Linking social media

 

Active Kids Vouchers (NSW only)

Active Kids Voucher Support Guide for Club Administrators

 

 For more information about revSPORT and the Australian Sailing system structure click here